The username as well as cue have been not longer operative upon my Sony Vaio Laptop as well as we was wondering if there is any sort of master reset? The critical report we have upon my laptop have been corroborated up upon my desktop so we do not need to be concerned about losing any information.
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HI
Well since you did not specify on where was the password problem i have to assume is either for the systemboard or windows. Now if its the systemboard then go into the bios and do a reset , if its lock then you have to open the laptop and take out the battery from the bios . Now if the password is in windows , then, download ERD COMMANDER so you can recover the password. and last you can just reformat the drive